Site Navigation: The poker room; the look, feel and ease of use of the site: 9.9/10
Bonus: Sign-up, referral bonuses are a nice perk: 9.0/10
Transfer: Ease of deposit/withdrawal: 9.9/10
Fees: Lack of deposit/ credit card fees: 10/10
Odds: Fairness and chance of winning against the house: 9.9/10
Events: Range of events and special bets: 8.8/10
Service: Questions or concerns met with a quick response: 7.8/10
Trust: Length of company history, strength of reputation: 8.5/10
Total Score: 98%
What They Say:
Pokerheaven.com has partnered with gaming specialists, St Minver Limited, to provide pokerheaven.com Poker. St Minver Limited is licensed in Gibraltar and strictly regulated by the laws of the European Union with regard to Data Protection. Poker Heaven have also teamed up with the Poker Channel to introduce a new way for you to get yourself on television and show everyone how good a poker player you really are! By logging onto Poker Heaven and clicking on the Single Tourney lobby you will be given the choice of 6 TV Broadcast tables to play on. These specific TV Tables run all day, everyday, and by playing on them you are giving yourself a great chance of having your game broadcast on the Poker Channel every day from 12-5pm or on a Sunday night from 22.30pm onwards. Once a table fills up, the action begins as you look to win the tournament and prove to your mates watching back home that you are the real deal! Buy-in for as little as $1: There are a range of buy-ins available so you can join the action whatever your budget is!
What We Say: Poker Heaven is a good-looking new poker room with a stable software platform provided by St. Minver Limited, Europe's largest provider of 'white label' fully managed gaming solutions. The graphics and interface are clean and ergonomic and easy on the eyes. While Poker Heaven traffic is a llittle below what we'd like to see the numbers increase every month, with ring game traffic currently (January 2006) arround 2-3000 playeers aat peak UK hours. The game varity is a little sparse, and the rake a little high, but this is made up for by the plentiful fish. All in all, a poker room with a stable foundation with lots of potential. Definitely one to watch as it comes into it's own with the older, more established poker rooms.
Poker Heaven Software and Graphic Interface:
Poker Heaven use the Boss Media software which incorporates the WebDollar cashier system. The software has been around for some time now and is generally of a very stable nature. With the recent addition of Omaha, a game which is increasing in popularity, Boss Media are clearly looking towards the future.
Overall playability is very good. The features and buttons are easy to find and the ability to seperate different countries by clicking the flags in the lobby makes table selection easy. The cashier can be a little slower than some with withdrawals but the money always arrives and Poker Heaven are working on speeding things up in that department.
Poker Heaven's many great software features include 5 Player sit-n-gos, currency specificity, with 3 currencies supported, and great stats featuring, average pot size, hands per hour, players per flop et al..
Poker Heaven Ring game traffic:
Poker Heaven's player traffic has been steadily increasing month-on-month since their launch. During the UK daytime you can expect to see 2-3000 players online. In the evening this rises to around 6000. All the popular stakes and games have plenty of tables to accomodate players. The very high stakes players to frequently pop up on Poker Heaven too. So, any waiting time for a game should be down to a minimum.
Poker Heaven Tournament traffic:
Poker Heaven's traffic at the tournaments is good nowadays, with 2,000-2,300 players at peak times. This is over a 1000% increase since one year ago!
Poker Heaven Game variety:
The game variety at Poker Heaven is OK, with Texas Hold'em, Omaha, Omaha Hi/Lo, 7 Card Stud and 5 Card Draw. Games can be played in US Dollar, Turkish Lira, or Uuro.
Poker Heaven Rake:
The rake at Poker Heaven is slightly less attractive than the average of the industry for standard games. For the big bet tables the rake is relatively low. A rake of 5% is raked on every pot over $5, up to a maximum of $3. There is a "no flop - no drop" policy for hands not reaching the flop.
Poker Heaven Soft competition:
Being one of the newer poker rooms out there, Poker Heaven attracts a good deal of fish. There is a window of opportunity for the tight aggressive player to win a the tables. The view flop percentage at the most loose full tables at mid level stakes can often be up in the 40-ies and 50-ies.
Poker Heaven Sign up bonus:
Poker Heaven offers a $100 bonus realeased in $25, the $50, and lastly $25 increments. The first bonus is released at 250 raked hands, the second as 500 more raked hands are played, and likeiwse for the last $25, after an additional 250 raked hands played.
Poker Heaven Loyalty bonus:
None.
Poker Heaven Promotions: $300 rookie freeroll, $200 dailyy freeroll, $15,000 guranteed tournament qualifier, $5000 TV tournament qualifier, 2006 Britiish Open qualifier, WPT qualifier.
Poker Heaven Support:
Poker Heaven offers is 24/7 telephone support as well as email support.
Mail response is quick, generally under 1/2 hour. The phone reps are friendly and easygoing, and language does not tend to be the frustrating obstacle that it can be at other poker rooms' customer service departments.
Poker Heaven Financial security:
It is very secure, as the mother company is one of the largest online casinos since many years back. Top score.
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